Online Store General Questions

• What is your customer service number for the online store?
• Can I buy paint online?
• Where can I order a Color Sample?
• What are the recommended settings for viewing color online? Will my paint match the color I see on my monitor?

Your Login Account

• Why doesn't my login work from benjaminmoore.com to access the online store?
• How can I recover my password for the online store?

Tracking Orders

• How can I track my order?

Shipping Policies

• Where do you ship to for purchases made on your online store?
• How much for you charge for shipping?
• When will my order ship? When will I receive my order?
• Will UPS leave the package if I am not home?
• Can I pick up my order from a Benjamin Moore retailer?

Refunds, Returns and Exchanges

• What is your return policy?
• Can I return my paint if it is not the color I am expecting?
• Can I return my purchase to a Benjamin Moore Retailer?