FREQUENTLY ASKED QUESTIONS

1. Where are my favorites?

Using your same login you can access previously saved projects, products and colors. Logging in also lets you view your uploaded images from the Personal Color Viewer®. However, you won't have access to your previous Benjamin Moore sample images from the Personal Color Viewer or Rooms By Color, nor will you have access to previously saved articles. LOG IN

2. Where are the Personal Color Viewer, Rooms by Color and Color Gallery?

The Color Gallery and some of the functionality of Rooms by Color is incorporated in the new Find Your Color tool.

Access Personal Color Viewer to see what colors look like using a range of sample images — or upload your own photos. You don’t have to log in to access the experience, however, if you want to save your work or view previous projects that you’ve saved, you can access them by logging in to your Benjamin Moore account. LOG IN

3. What is your customer service number?

Our customer service numbers and hours of operation are as follows:

For Your Home:
1-855-724-6802 (855-Paint-02)
Monday—Friday: 7am—7pm EST
Saturday: 9am—5pm EST

For Contractors:
1-866-708-9180
Monday—Friday: 7am—7pm EST
Saturday: 9am—5pm EST
Sunday: 11:00am—3:00pm EST

For Architects & Designers:
1-866-708-9181
Monday—Friday: 7am—7pm EST
Saturday: 9am—5pm EST
Sunday: 11:00am EST — 3:00pm EST

4. Colors on my computer screen do not appear the same when I print them. Why?

On-screen and printer color representations may vary from actual paint colors due to differences in monitor calibrations and printer variations.

5. Where can I buy a Color Sample?

Pint-size color samples are available at the Benjamin Moore Online Store and your local Benjamin Moore Retailer.

6. What is the Color Capture® app?

Available for iPhones and Android OS phones, the Color Capture® app lets you capture inspiration color with your phone's camera and instantly find its match from Benjamin Moore's 3500+ paint colors.

7. What is the ProConnection app?

Available for iPhones and iPad, the ProConnection™ app lets professionals plan and manage client projects, take photos and browse Benjamin Moore's products and over 3,500 color options.

8. Can you recommend a painting contractor?

Hiring a professional is an important decision. Your local Benjamin Moore retailer can help you find the right contractor for your job.