Benjamin Moore Online Store Shipping Policy
Our Online Store will ship color samples and other color tools, such as fan decks, to your home. Gallons and quarts of interior paint can be purchased online and picked up at your local Benjamin Moore retailer in just 3 hours.
We currently ship within the continental United States. Although we have retail locations in Alaska, Hawaii, and Canada, we do not ship to these locations at this time. Please use our Retailer Locator to find a store near you.
To guarantee delivery, we must have complete addresses. Sorry—we cannot deliver to P.O. Boxes or A.P.O. and F.P.O. addresses.
Shipping fees are based upon weight and are displayed at the end of the checkout process.
All orders are processed and boxed for shipment Monday through Friday, excluding holidays. Orders that we receive prior to 3:00PM ET typically leave our New Jersey warehouse within 24-48 Hours. When your order is shipped, a confirmation email containing the United Postal Service (UPS) tracking number will be sent to you. This tracking information provides an estimated delivery date.
UPS Ground orders take between 1 to 5 business days to arrive from the ship date and are delivered Monday through Friday. UPS 2nd Day Air orders arrive within 2 business days from the ship date and are delivered Monday through Friday. This does not included the warehouse handle time.
It is at the sole discretion of the UPS driver whether he/she can leave a package at your door. If the shipping location is deemed a "safe" area, then the UPS driver will leave the package. However, if the driver has had past incidents of missing or stolen packages, he/she will most likely not leave the package. If you regularly have packages left at your door by UPS, this package should be no exception.
Please note that extreme weather conditions may cause paint to spoil. Because our paint is eco-friendly, it is more susceptible to freezing than other paints. We use special winter packaging to ensure your paint arrives unfrozen and in excellent condition. However, if you anticipate not being home within 8 hours of the package being delivered in months during which freezing may occur, we strongly recommend sending your package to a business address to protect your paint from extreme temperatures.
Our nationwide in-store pickup program is continuously expanding. Click on "Choose your pickup store" upon checking out on our Online Store to view participating retail locations near you.
For exterior paints and stains and other products not featured online, the professionals at our stores are happy to assist you.
Browse our Product Catalog to see all of our interior and exterior paints and stains.
Visit our Online Store now.
Read our Returns Policy.