9. Where can I find My Profile to update my information?
You must be logged in to access My Profile; it is located on the upper right corner on every page of the Benjamin Moore website. If you are on our mobile site, it is accessible via the menu.
10. Will the new account registration page still contain a Social Log In?
That feature isn’t included in the new registration. However if you are a current user of My Favourites you can still use your Social account Log In.
If you used a social media account to login before, you will need to use the email address associated with that social log in account. In order to login for the first time on our new site you will need to reset your password by clicking the Forgot Password link found on our log in page. Enter the email address associated with the Social account you used to log in to our old site. A link to reset this password will be emailed to you. After creating a new password you will be able to login to our new site. Otherwise you must create a new account using an email address that is different from the one you used for your Social Log In.
11. Is there a way I can stay signed in on my device without logging in every time?
Yes! You can remain signed in for 30 days by checking off "Remember Me" at the time of logging in.
12. If I forgot my password, how do I change it?
Select Forgot Password on the Account Registration/Login page. You will be prompted to enter your email address or Username, and then press the Submit button. An email will be sent to you containing a link.
From your email, click on the link to be redirected to the Change Password page, where you can enter a password (you can re-use previous passwords) and confirm it.
Once you have changed your password, you’ll see a Success window and a link to the login page to enter your new password.
13. I have recently changed my email address. Is there a way to update my information?
Please visit the Contact Us page and send us a note about this change. We’ll be in touch to update your profile information.
14. How do I receive emails from Benjamin Moore?
During registration, you may choose to opt-in for certain emails from us. If you already have an account and aren’t getting emails, visit your My Profile and update your opt-in status.
If you don’t want to register for an account, you can still receive Benjamin Moore emails. At the bottom of every page where it says Receive The Latest Inspiration and Advice, simply enter your email address in the appropriate box and click on the JOIN button to the right.
15. Can I choose what types of Benjamin Moore emails I can receive?
When you choose to opt-in for emails, you will be asked for your relationship to Benjamin Moore. Filling this section out will help you receive information that’s relevant for you in your inbox. Regardless of your opt-in and selections here, you may sometimes receive certain non-marketing emails from us.
If you are already registered, visit My Profile where you can update your Benjamin Moore email selection.